Smart Devices for smart services
Tilfredshedsstyring
Forbedre dine tjenester ved at oprette automatiske alarmer, når du bemærker, at tilfredshedsniveauerne falder.
Undtagelsesstyring
Du vil modtage en sms eller e-mail underretning, der informerer dig om en serviceforespørgsel. Uanset om det er for forbrugsvarer, rengøring eller vedligeholdelsesbehov.
Tilstedeværelsesstyring
Overvåg, at dit personale er til stede og følger handlingsplanen.
instrumentpanel
I kontrol med informationen.
Funktioner
Berøringsfri betjeningsknapper
til sikkerhed
Standalone løsning
Ingen behov for WiFi eller elektrisk tilslutning
Plug&play
Ingen IT-afdeling eller programmering er nødvendig
Antimikrobiel belægning
til sikkerhed
E-blækdisplay
viser de seneste vedligeholdelsesbesøg
Åbent grænseflade
muliggør integrationtegrering med annen programvare
Forbedring af servicekvaliteten
Systemet identificerer nøgleøjeblikke med øget aktivitet og kvalitetsbevidsthed
Kommunikation og tillidsopbygning
Brugere kan læse de seneste 6 rengøringssessioner fra skærmen.
Forbedring af driftseffektivitet
Forbedr overvågningen af driften for at opnå fremragende resultater. Spor regionale arbejdstimer.
Overvågning af ekstern opgaveudførelse
Alle anmodninger er synlige i systemet 24/7.
Kundetilfredshetsmåling (CSAT)
Definér minimumsniveauet for kundetilfredshed og planlæg derefter tiltag i overensstemmelse hermed.
Behovsbaserede anmodninger
En besked sendes, når knappen trykkes.
Identifikation af utilfredshed
Brugere kan nemt rapportere mangler.
Forbedring af teamledelse
Automatiserede underretninger sendes til medarbejdere og ledelse ved fravær eller forsømmelser.
Byg tillid
Send CSAT-rapporter til dine kunder.
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33 100 Tampere - Tammerfors
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